We’re constantly running out of caps (and it’s a good problem to have)!

Over the years, eGain has been consistently recognized a leader by IT’s “Judge Judies” (i.e. industry analysts) when it comes to product capabilities, completeness of vision, and ability to execute. Most recently, this recognition came from Info-Tech Research Group, one of the leading IT analyst firms, for our customer service knowledge management solution. We were rated a “champion” with a #1 rating for our product capabilities, and as importantly (if not more!), a #1 rating for value delivered to the customer! According to the report,…