Gifts that will keep on giving in 2016 and beyond!

When the Starbucks cups changed colors, I realized we were approaching holiday season again. It is gifting time and we wanted to do something special for clients, prospects, and partners this year. No, there won’t be eGain-triggered Amazon drones coming down your chimneys to deliver gifts that you don’t always care for. These are multi-thousand dollar gifts that will keep on giving you and your organization in 2016 and beyond! Gartner’s game-changing article on knowledge management, including framework, best practices,…